DataSetu
Frequently asked questions

Everything you need to know about connecting your data.

Explore the basics of setup, data flow, testing and support. Every integration is different, so we assess the actual environment.

The essentials

Questions, answered.

What does DataSetu connect?+

We connect billing software and ERP data to DMS, CRM, SFA, dealer apps, retailer portals and other business applications.

Do you need an API in Tally or Busy?+

Not necessarily. We assess the exact source environment and select an appropriate supported connection method.

Can you sync only the data we need?+

Yes. Records and fields are agreed before implementation so the destination receives only what its workflow requires.

Can information travel back to the billing software?+

Where the source and business workflow support it, selected orders, receipts or masters may travel back through a controlled process.

How often can data sync?+

Frequency depends on the system, volume and business need. It is defined during solution design.

What happens when the source computer is offline?+

The connector and recovery approach are designed around source availability so pending work can resume appropriately.

How long does implementation take?+

Illustrative ranges are commonly 3–8 weeks, but final timing depends on scope, access, testing and approvals.

How do you validate accuracy?+

Representative records, totals and exceptions are reconciled against the source before scheduled production sync begins.

Do you support the integration after launch?+

Yes. Monitoring and support responsibilities are agreed before go-live.

How is pricing decided?+

Pricing reflects the source and destination systems, records, company count, complexity and required ongoing support.

◉